Setup Entitlement & Milestone in Salesforce

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In this blog post, We are going to learn how to Setup Entitlement & Milestone in Salesforce.

Entitlements are units of customer support in Salesforce, such as “phone support” or “web support.” They’re typically used to represent terms in service agreements. Learn More here

Verify an entitlement
@Copyright to Salesforce Help

Milestones are added to entitlement processes to ensure that agents resolve support records correctly and on time. Learn more here

Set up an entitlement process
@Copyright to Salesforce Help

Watch out the below video to learn every single detail about Entitlement process in #Salesforce.

Thanks for reading 🙂 Sharing is Caring 🙂 Keep Learning #keepBlazing

If you have any questions/query please feel free to put down into the comment section. If you have any suggestions please, provide here

Amit Singh
Amit Singhhttps://www.pantherschools.com/
Amit Singh aka @sfdcpanther/pantherschools, a Salesforce Technical Architect, Consultant with over 8+ years of experience in Salesforce technology. 21x Certified. Blogger, Speaker, and Instructor. DevSecOps Champion
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